1.1 The company with the corporate name BOOKING HERO I.K.E. and the commercial title ebarber (the “Company” or “we” or “us” or “ebarber”), which is an I.K.E. company incorporated and operates under Greek legislation and has its registered offices in the Municipality of Kallithea Attica, 196 Leoforos Syngrou Ave., with TIN no. 802315230, Tax Office KEFODE Attica, and GEMI Number 174178301000, created and operates the website (the "Website") and the respective application for mobile devices both in Apple Store and Google Play (the "Application"), hereinafter referred to collectively as the "Platform" , and any information or element (e.g. documents, files, texts, graphics) contained therein (the "Material") for the purpose of providing a marketplace for clients ("Clients" or "you") offering various services including, but not limited to, finding the nearest barbershops, booking appointments with barbershops, seeking grooming services ("Grooming Services"), by connecting Clients with barber, barbershops and/or grooming professionals (collectively, "Businesses")who provide Grooming Services. The Company also offers to the Businesses services as stipulated in section 3. All the services provided by the Company are collectively referred to as the "Services". The Businesses, Clients and visitors are all users of the Platform and the Services provided by the Company and are hereinafter referred to collectively as "Users".
1.2 The Platform is protected by intellectual property laws, including without limitation copyright laws and trademark laws, and European treaties. Unauthorized reproduction or distribution of the Services or the ebarber Platform, or any portion of them, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the law.
2.1 Any User who wishes to access, navigate and/or use our Platform and/or Services is deemed to have read the terms of use of the Platform (the "Terms of Use"). These Terms of Use govern the accepted use of the Platform and the Services offered by the Company at and through the Website and the Application. Access, usage including navigation, by the User to the information available on the Platform and Services offered (e.g. booking appointments with barbershops) indicates the User’s unreserved acceptance of the Terms of Use, as they apply at any given time. In the event of non-acceptance of the Terms of Use, the User must renounce access to the Services offered on the Platform.
The Company offers to the Businesses the Services below:
| Services | Freemium | Solo / Duo / Team |
|---|---|---|
| Number of Barbers | no limitation | 1 / 2 / 3+ |
| Custom branded mobile app and website | ✔ | ✔ |
| Assistance on setting up your barbershop | ✔ | ✔ |
| Online Agenda (Calendar) | ✔ | ✔ |
| Online portfolio | ✔ | ✔ |
| Appointment management | ✔ | ✔ |
| Online Bookings 24/7 | - | ✔ |
| Online booking via Google (Reserve with Google) | - | ✔ |
| Assistance on setting up Google my Business Profile | - | ✔ |
| Personalized booking link for social media | - | ✔ |
| Online Payments: Processing online payments via Viva and Invoicing | - | ✔ |
| Confirm bookings with online payment in full | - | ✔ |
| QR Sticker - QR code | - | ✔ |
| Save to favorites feature in the Platform | - | ✔ |
| Marketing and Targeted Advertisement | - | ✔ |
| Display on all ebarber social media | - | ✔ |
| Automated push notifications on iOs and Android | - | ✔ |
| Free SMS, Viber, email reminders to avoid no-shows | - | ✔ |
| Analytics, statistics & reports on appointments, revenue etc. | ✔ | ✔ |
| Personnel management | ✔ | ✔ |
| Posting job vacancies | ✔ | ✔ |
| Partnerships & Collaborations (including seminars) | ✔ | ✔ |
| Online and Phone Tech Support | ✔ | ✔ |
| Plans | Freemium | Solo / Duo / Team |
|---|---|---|
| Annual plan | Free | 20€ / 24€ / 28€ / month Includes discount -20% |
| Monthly plan | Free | 25€ / 30€ / 35€ / month |
The Company may, depending on the development and evolution of the Services, expand or modify its Services, include new or replace Services, activities or content.
The purpose of Terms of Use is to stipulate rules and guidelines that Users must agree to in order to use the Platform. These Terms of Use cover the acceptable behavior and usage of the Platform, including prohibited actions (e.g. spamming, hacking), intellectual property rights, and content usage.
5.1 The present Terms of Use come into force on the date they are published online and will be enforceable on the date of the first use of the Platform by the User.
5.2 The present Terms of Use are enforceable throughout the duration of use of the Platform until new Terms of Use replace the present ones.
5.3 The User may at any time renounce to use the Platform but remains responsible for any previous use.
6.1 Access to the Platform is free of charge. It is, in principle, accessible 24 hours a day, 7 days a week. However, access to our Platform is permitted on a temporary basis. We reserve the right to withdraw or amend our Website or our Apps (and any products or services offered on them) without notice. We will not be liable if for any reason our Platform or any part of it is unavailable at any time or for any period.
6.2 These Terms of Use apply to whatever method you have used to access the Platform, including but not limited to the internet, digital television services and mobile phone.
6.3 All costs incurred by the User to access the Platform (computer hardware, software, Internet connection, etc.) are at the User’s expense.
6.4 You are responsible for making all arrangements necessary to access and view this Platform and should ensure you have up to date anti-virus software on any device from which you access our Platform.
6.5 You are responsible for ensuring that all persons accessing our Platform through your internet connection are aware of these Terms of Use.
6.6 We update our Platform from time to time and so the Material may change at any time without notice to you. We reserve the right to withdraw, vary or suspend the Platform (or any part of it) at any time without notice.
6.7 We specifically reserve the right to withdraw access to our Platform and/or cancel any booking in the event that you fail any credit or fraud prevention check or where we reasonably suspect fraud or money laundering by you or someone using your account.
7.1 User Accounts
• Registration: To access and use certain features of the Platform and our Services, you may need to create an account (“Account”) on our Platform. For the creation of your Account, either you are a Client or a Business, you will be asked to provide us with certain personal data, such as first and last name, verified email address and mobile phone number (“Registration Data”). You agree to provide accurate, current, and complete Registration Data during the registration process and to update such Registration Data to keep it accurate, current, and complete. You further consent and authorize us to verify your Registration Data as required for your use of and access to the Services.
• Account ID: If you are a Business, once you register for the Services, you shall receive via email a unique user identification and a temporary password in connection with your Account (collectively referred to herein as ” Account IDs“). Your user identification might be your email. After the first login, you are required to change your password. You must use your true and accurate name when signing up for an Account.
• Linking your Account: If you are a Client, in order to create your Account, you can register with your online accounts that you may have with third party service providers, such as Google, Facebook or Apple, each such account, a “Third Party Account“, by either: (i) providing your Third Party Account login information through the Services; or (ii) allowing the Company to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of such Third Party Account. The Company will process only your first and last name, and your email address through Google, Facebook, or Apple authorization process, to complete the registration process. You represent that you are entitled to disclose your Third Party Account login information to the Company and/or grant the Company access to your Third Party Account (including, but not limited to, for use for purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating the Company to pay any fees or making the Company subject to any usage limitations imposed by such third party service providers.
• Account Security: You are responsible for maintaining the safety, security and confidentiality of your Account and log in details, including password. You agree to accept responsibility for all activities that occur under your Account.
• Deletion of Account: The User can delete his/her Account at any time either from the profile information page via the respective button or by contacting us at info@ebarber.gr
• Termination of Accounts: The Company reserves the right, in its sole discretion, to terminate your Account if you violate these Terms of Use or for any reason or no reason at any time. We may also suspend your access to the Services and your Account if you (a) have violated the provisions of these Terms of Use, any other agreement you have with the Company or Company’s policies, (b) pose an unacceptable credit or fraud risk to us, (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct, or (d) for any other reason in the Company’s sole discretion.
• Termination Effects: If your Account is terminated or suspended for any reason or no reason, you agree: (a) to continue to be bound by these Terms of Use, (b) to immediately stop using the Services, (c) that any licenses granted to you under these Terms of Use shall end, (d) that we reserve the right (but have no obligation) to hide or delete all of your information and account data stored on our servers, and (e) that the Company shall not be liable to you or any third party for termination or suspension of access to the Services or for deletion or hiding of your information or account data. You agree that the Company may retain and use your information and account data as needed to comply with investigations and applicable law.
We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services. Any termination of these Terms of Service does not relieve you of any obligations to pay any fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in these Terms of Use.
The Company is not liable for any losses relating to chargebacks, fraudulent charges, or other actions by any User that are deceptive, fraudulent or otherwise invalid as determined in the Company's sole discretion ("Fraudulent Actions"). By using the Services, you hereby release the Company from any liability arising from Fraudulent Actions. You will also use best efforts to promptly notify the Company of any Fraudulent Actions which may affect the Services. The Company reserves the right, in its sole discretion, to terminate the account of any User that engages in, or enables any other User to engage in, Fraudulent Actions.
8.1 Booking Grooming Service: The Platform allows the Clients to book and pay hair, beauty and Grooming Services from a variety of barbershops, our Businesses. Those Grooming Services are provided by the various Businesses and not by us. The provision of the Grooming Services booked via our Platform is the responsibility of the Business which provides them. All Grooming Services available for booking on the Platform are offered by the Company on behalf of its Business. That is, the Company takes and concludes your bookings as a commercial agent on behalf of its Businesses. Therefore, we are not responsible or liable to you for the actual Grooming Services that are booked through the Platform. Booking Confirmation will be sent via email to the Client. Businesses will also have access to such information if the Client paid online.
8.2 Price & Payment: Clients can pay when they book an appointment. In the event the Client pays for Grooming Services via the Platform, your payment will be received by us acting as a commercial agent on behalf of the Business. If we receive payment as commercial agent on behalf of the relevant Business, our receipt of the correct payment will discharge your debt to that Business. The prices displayed on our Platform are in euros (€) and include VAT, in accordance with what is defined by the applicable legislation. Before the payment (checkout) of each booking, an analysis of each price and any additional charges included in them is displayed.
8.3 Means of Payment: The Grooming Services may be paid at the venue by card or cash or at the booking time by credit or debit card via a third party payment processor such as Viva.
8.4 Reschedule & Cancellation:The Client can reschedule his/her appointment by canceling the previous one and making another appointment. Respective changes and rescheduling can be registered by the Businesses as well. The Client is entitled to cancel or reschedule free of charge in case of online payment, his/her appointment up to and including 4 hours before the start time of the appointment. The Customer can cancel his/her Appointment through their appointment history in their Account in the Platform or through contacting the store directly via phone or through email request at info@ebarber.gr.
8.5 Refund & Fast Refund: Full refund is granted to the Customer, in case he or she does not wish to reschedule, if the appointment is canceled up to 4 hours before the start time of the appointment. After this, no refund can be made. Fast Refund can be requested by the Client up to 2 hours after the booking time.
The Company is constantly expanding, updating and improving its Platform and related products and services and therefore may change at its discretion the available payment methods, adding new ones or removing some of them.
9.1 Permitted Use: Users may use the Platform only for lawful purposes, in accordance with these Terms of Use and the applicable law and regulations. For example, all job posts must comply with applicable employment laws and regulations.
9.2 Prohibited Use: The Company reserves the right to investigate and initiate legal actions, at its discretion, against anyone who engages in actions that are illegal or prohibited or behaviors that undermine the operation of the Platform. Such actions/behaviors are, indicatively and not limited to, the following:
• unauthorized use of the Platform in a way that conflicts with current legislation;
• violation of any applicable national, or international law or regulation, including, without limitation, the General Data Protection Regulation;
• infringement of the rights of others including, but not limited to, intellectual property rights of the Company or any third-party;
• posting on the Platform content that is illegal, defamatory, threatening, offensive, discriminatory, racist, incites hatred or is a product of exploitation of any other person or entity;
• exploiting, harming, or attempting to exploit or harm minors in any way;
• posting on the Platform content that constitutes spam or a product of cyber-bullying or that depicts dangerous/threatening behaviors;
• any illegal activity or any behavior that is misleading or inappropriate;
• offering or accepting any form of bribery, corruption, extortion or embezzlement;
• making illegal payments directly or indirectly,
• collection from the Platform of information concerning third parties, who have not given their consent to this;
• unauthorized use of third party credentials to enter the Platform and unauthorized use of the respective accounts;
• knowingly introducing viruses, trojans, worms, logic bombs, time bombs, keystroke loggers, spyware, adware or other material, programme or code which adversely affects the operation of any computer software or hardware (or is designed to do so);
• gaining or attempting to gain unauthorised access to the server on which our Platform is stored or any server, computer or database connected to our Platform;
• attack on our Platform via a denial-of-service attack or a distributed denial-of service attack;
• sending, knowingly receiving, uploading, downloading, using, or re-using any material that does not comply with these Terms of Use; and
• impersonating or attempting to impersonate the Platform, Company’s employee, another user, or any other person or entity.
9.3: Users affirm that they will not use our Platform in a manner as described in clause 9.2 of these Terms of Use.
9.4: In cases where there are suspicions or prohibited actions are detected, the Company reserves the right (but is not obliged) to take any action it deems necessary at its discretion. Indicative and not limiting, as suspicious action regarding a User's Account which may lead to the deactivation/deletion of the respective User or to a limitation of the Services provided by the Company may be considered:
• the use of inaccurate personal data;
• the frequent questioning of transactions;
• the notification of the Company by law enforcement authorities to provide information regarding illegal electronic activity; or
• notification by a bank regarding unusual activity, stolen or lost means of payment.
9.5: For the cases described in the clause 9.4 of these Terms of Use, the Company informs the User by any appropriate means and at its discretion, to the extent possible and on the condition that said information does not conflict with objectively justified security reasons or is not prohibited by the applicable European or national legislation.
By accepting these Terms of Use, the User declares that he is an adult over the age of 18 or, if under the age of 18, that he/she has obtained the necessary consent from his/her parent(s) and that he/she will provide his/her details, if so requested. BY ACCEPTING THESE TERMS OF USE, IN ACCORDANCE WITH THE ABOVE, THE USERS UNCONDITIONALLY AND UNEQUIVOCALLY DECLARE THAT THEY ARE OF LEGAL AGE TO BE BOUND BY THESE TERMS OF USE.
11.1 In accordance with the regulations on the protection of personal data, including the Regulation (EU) 2016/679 (General Data Protection Regulation or GDPR) (“Data Protection Legislation”), the User is informed that the Company, both as the data controller and the data processor, may collect User’s personal data while the User is accessing and using the Platform.
11.2 As a Business you may have access to additional products or Services and/or functionality, for example, partnerships & collaborations to increase your revenue, the ability to create your profile, save contact information, upload user generated content (“UGC”), including images, reviews onto the Platform. In these cases, the Business is solely responsible to have the proper legal basis, including to obtain consent from the Clients, to process their personal data.
11.3 As a User you may receive information about promotions and special offers, according to the requirements of the applicable Data Protection Legislation.
11.4 Since the User has registered on the Platform, we may use their contact information to send newsletter and other informative email, as per the applicable Data Protection Legislation. For more information on how the Company processes User’s personal data, the User can consult Company’s Privacy Policy [here].
The Company may collect information when the User visits the Platform either through cookies or through stored data. For more information on how the Company uses stored data and cookies, the User should read Company’s Cookie Policy [here].
We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
14.1 The Platform and its entire contents, features, elements and functionality, including but not limited to all information, these Terms of Use, software, code, text, documents, files, graphics, displays, images, video, and audio, and the design, selection, and arrangement thereof (the “Material”) as well as all trademarks, logos, images, service marks, as they appear on the Company’s Platform or in Company’s promotional materials are owned by the Company and/or third parties who have authorized the Company with the right to use these proprietary rights (“Intellectual Property''). The Intellectual Property of the Company is protected by applicable national, European and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws and regulations.
14.2 The Platform, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants the User a non-exclusive, non-transferable, personal, limited right to access and use this Website, the Application and their Material therein. This license shall in no way constitute a transfer of title or right to the Website, Application or any of their Material and is subject to the following restrictions: (1) User shall retain on all copies of the Platform and its Material all copyright and other proprietary rights notices; and (2) User may not modify the Platform and and its Material in any way or reproduce or publicly display them, or distribute or otherwise, in whole or in part, use, copy, reproduce, represent, modify, display, perform, publish, distribute, disseminate, broadcast, frame (or use any other browser or border environment), communicate to the public or circulate to any third party or exploit this Platform and/or the Materials for any public or commercial purpose, without the express, written prior authorisation of the Company or of the party holding the rights by way of a licence agreement. By accepting these Terms, Users agree not to transfer or assign their rights or obligations and not to make any unauthorized commercial or other use of the Platform for any purpose other than as stated above. By accepting these terms, the User acknowledges that the availability of the Application is dependent on the third party provider from which he/she obtains the application license (Apple app store or Android app store), but this agreement applies solely to the User and the Company and not to the respective app store. The User is solely responsible for making any necessary or available software updates to the Company's Application in order to use the currently available and optimized version of the Application.
14.3 We expressly reserve all Intellectual Property rights in and to the Platform, Intellectual Property and the Materials and your use of the Platform and the Materials is subject to the following restrictions. The Users must not:
• remove any copyright or other proprietary notices contained in the Materials; and/or
• use any Materials from the Platform and Intellectual Property, in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties. Specifically, the use of our intellectual property rights, including but not limited to the Company's trademarks and copyright in the ebarber logo, on any other website is strictly prohibited; and/or
• use, or cause others to use, any automated system or software to extract content or data from this Platform ("screen scraping"), except in cases where you or any applicable third party has entered into a written licence agreement directly with us that expressly permits such activity; and/or
• in whole or in part, use, copy, reproduce, represent, modify, display, perform, publish, distribute, disseminate, broadcast, frame (or use any other browser or border environment), communicate to the public or circulate to any third party or exploit this Platform and/or the Materials for any public or commercial purpose, without the express, written prior authorisation of the Company or of the party holding the rights by way of a licence agreement.
14.4 We expressly reserve all rights in the domain name ebarber.gr and all related domains and subdomains in the name "ebarber" or “ebarbers” or “e-barber”, logo, service marks, trade names and/or trademarks. Other trademarks, products and trade names appearing on our Platform may belong to their respective owners and licensors, who remain the exclusive owners of the respective rights.
14.5 You may only view, access, use, quote from and cite the Platform and the Materials for your own personal, non-commercial use and on the condition that you give appropriate acknowledgement to ebarber.
14.6 Consequently, the Users shall refrain from any action or omission that may directly or indirectly infringe the intellectual property rights of ebarber or any other third party holding intellectual property rights in the Platform. In case of violation of these Terms of Use, the Company will have the right to exercise the rights reserved for the protection of its Intellectual Property in accordance with the provisions of the applicable legislation.
14.7 The Material is subject to change without notice at Company's discretion.
14.8 For any question regarding the rights to reproduce any part of the Material of the Platform, as well as for requests for permission to reproduce Material, you can contact us at info@ebarber.gr
15.1 ALTHOUGH REASONABLE EFFORTS HAVE BEEN USED TO PROTECT THIS PLATFORM, ALL INFORMATION, CONTENT AND MATERIALS ON THIS PLATFORM ARE PROVIDED ON AN «AS IS» AND «AS AVAILABLE» BASIS, AND SHALL NOT BE BINDING NOR SHALL IT BE CONSTRUED AS CONSTITUTING ANY OBLIGATION, REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, ON THE PART OF THE COMPANY.
15.2 THE INFORMATION ON THIS PLATFORM IS THE LATEST AVAILABLE AT THE DATE OF ITS PRODUCTION AND MAY CHANGE FROM TIME TO TIME. THE COMPANY EXCLUDES ALL LIABILITY (TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW) FOR ANY COSTS, LOSSES, CLAIMS, DAMAGES, EXPENSES OR PROCEEDINGS OF WHATEVER NATURE INCURRED OR SUFFERED BY YOU ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH YOUR USE OF THIS PLATFORM AND THEIR MATERIALS, OR DUE TO ANY UNAVAILABILITY OF PARTS OR ALL OF THE PLATFORM, ANY UPDATE, OR ANY MATERIALS OR ASSOCIATED SERVICES.
15.3 THE LIMITATION OF LIABILITY HEREIN APPLIES EVEN IF THE TERMS HEREOF ARE NOT FULFILLED OR DEEMED INVALID OR UNENFORCEABLE, AND THE USER ACKNOWLEDGES THAT THESE LIMITATIONS ARE REASONABLE AND CONSTITUTE THE BASIS OF THESE TERMS OF USE AND THAT WITHOUT LIMITATION THE COMPANY WOULD NOT ACCESS TO THESE TERMS OF USE OR ANY AGREEMENT WITH THE USERS.
15.4 In particular, the Company, its employees, or other agents shall have no liability, under any circumstances, for any consequential, incidental, indirect, special damages or costs or monetary penalties, including, but not limited to, lost profits, business interruption, loss of information or data, or loss of clientele, loss or damage to property, and any third party claims arising out of or in connection with the use, copying, or presentation of this Platform or its Material or any other linked website, whether or not the Company was informed, knew or should have known of this possibility.
15.5 By using any of our Services on the Platform, the Users agree that any claim they may have against any third party or User for any actions and/or omissions thereof, is limited to those persons and no responsibility is attributed to the Company for the actions/omissions of these persons.
15.6 The Company cannot be held liable for any direct or indirect damage that may result:
• from changes, temporary unavailability or permanent closure of all or part of the Platform or the Services associated with them;
• from a malfunction in the access and use of the Platform;
• from access to or use of the Platform or the information contained therein, whatever its nature; and
• in damage to the computer equipment (and their data) of Users.
15.7 The User undertakes not to claim any compensation following the situations mentioned above.
15.8 In addition to the above, the following are expressly agreed upon:
15.8.1 The Clients enter into independent contracts with the Businesses for the provision of Grooming Services, under their sole responsibility. The relevant contracts, that may be based on these Terms of Use, are binding exclusively on those who bear the sole responsibility for their fulfillment. The Company under no circumstances participates as a contracting party in these contracts nor acquires rights or obligations arising from them. The Company, its partners and/or associated companies, are not responsible in any way for the risks associated with the conclusion and completion of the above mentioned contracts between Clients and Businesses and are not responsible in any way for any damages that arise from the transactions between them.
15.8.2 The Company, by providing the Services, does not become a provider of Grooming Services and therefore bears or has no responsibility or obligation to ensure the obligations of the Businesses, except for what has been expressly mentioned herein. Any complaints or demands regarding the products or services offered, or provided by the Businesses or the specific requests of the Users, should be handled by the Businesses, without the mediation or intervention of the Company.
15.8.3 The Company is not responsible and disclaims any responsibility regarding the demands of the Users during their visit to the Businesses. The Company may only at its discretion provide customer support service to a User or act as an intermediary. In any case, it is expressly agreed that the Company is only liable for direct damages, which arise due to fraud or gross negligence on its part. Without prejudice to imperative provisions of law, the Company's liability for direct damage due to slight negligence regardless of legal reason is expressly excluded. The Company’s liability for indirect or consequential damages, regardless of cause, is fully and expressly excluded.
15.9 Moreover, the existence of the Businesses has been assessed and ascertained by the Company, which takes every appropriate and reasonable measure to ascertain their existence and operation, however the Company bears no responsibility if the Businesses are active and operating at the time of booking an appointment or of the User's visit to the Businesses in accordance with details of the booking.
15.10 The Company is under no obligation to review the Grooming Services, offers, reviews and ratings as well as any other information posted and published on the Platform. Indicatively and not limited to, the Company bears no responsibility for the formation of the offers, the quality and security of the Grooming Services.
15.11 THE COMPANY IS UNDER NO OBLIGATION TO, AND DOES NOT ROUTINELY, SCREEN ITS USERS, INQUIRE INTO THE BACKGROUND OF ITS USERS OR ATTEMPT TO VERIFY INFORMATION PROVIDED BY ANY USER. Thus, the Company cannot confirm or guarantee that all information provided on the Platform is accurate, complete or correct, and cannot be held responsible for any errors, including obvious and typographical errors, for interference due to temporary and/or partial suspension, restoration, upgrading or maintenance of the Platform or for any other reason, for inaccurate, misleading or untrue information or for non-distribution of information.
16.1 The Company makes every effort to provide quality access and to enable Users to use the Platform and the means of communication made available to them in the best possible conditions. However, the Company has no obligation to maintain the Platform or to support the User in this respect.
16.2 The Company cannot undertake to ensure absolute accessibility or availability of the Platform. The Company cannot be held liable for any event resulting in a network or server failure or an interruption of Services.
16.3 The Company reserves the right, without prior notice or compensation, to temporarily or permanently close the Platform, in particular to carry out an update, maintenance operations or other modifications.
16.4 The Company disclaims any responsibility for non-maintenance of our Platform and/or for late or non-delivery of the Material as defined in the clause 14. Subject to these Terms of Use, the Company is not liable for any indirect, special, incidental, consequential or other damages, even if we have been advised of their possibility. The Material may contain inaccuracies and typographical errors, and we do not warrant their accuracy or completeness.
16.5 The Company does not declare or warrant that the Platform is free of errors and viruses or other harmful components or that defects will be corrected. In this regard, you must take your personal precautions. In any event, we are not responsible for downtime caused by electronic attacks that are launched simultaneously from multiple sources, for viruses or other harmful elements, which could penetrate your computer devices, software, data or other hardware, after using our Website.
16.6 The Company disclaims all liability for any losses caused by acts or omissions by you in connection with our Platform content. However, nothing in the Terms of Use of the Platform may affect the rights recognized by law or exclude our liability in the following cases: willful misrepresentation, and / or any other liability not excluded or limited under Greek legislation.
17.1 YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU ARE FULLY AND SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND YOU AGREE THAT IT IS SOLELY YOUR RESPONSIBILITY TO TAKE REASONABLE PRECAUTIONS IN ALL ACTIONS AND INTERACTIONS WITH OTHER BUSINESSES AND CLIENTS AND IN THE PROVISION OR RECEIPT OF GROOMING SERVICES. THE COMPANY IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES. WE RESERVE THE RIGHT, BUT HAVE NO OBLIGATION, TO MONITOR DISPUTES BETWEEN YOU AND OTHER USERS. PLEASE CAREFULLY SELECT THE TYPE OF INFORMATION THAT YOU POST ON THE SERVICES OR THROUGH THE SERVICES OR RELEASE TO OTHERS. WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF ANY USER OR OTHER PARTIES.
17.2 LOCATION DATA PROVIDED BY THE PLATFORM IS FOR BASIC LOCATION PURPOSES ONLY AND IS NOT INTENDED TO BE RELIED UPON IN SITUATIONS WHERE PRECISE LOCATION INFORMATION IS NEEDED OR WHERE ERRONEOUS, INACCURATE OR INCOMPLETE LOCATION DATA MAY LEAD TO DEATH, PERSONAL INJURY, PROPERTY OR ENVIRONMENTAL DAMAGE. NEITHER THE COMPANY, NOR ANY OF ITS MATERIAL PROVIDERS, GUARANTEES THE AVAILABILITY, ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF LOCATION DATA DISPLAYED BY THE PLATFORM. ANY OF YOUR INFORMATION, INCLUDING GEOLOCATIONAL DATA, YOU UPLOAD, PROVIDE, OR POST ON THE PLATFORM MAY BE ACCESSIBLE TO THE COMPANY AND CERTAIN USERS, MAINLY BUSINESSES, OF THE PLATFORM.
17.3 IT IS POSSIBLE FOR OTHERS TO OBTAIN PERSONAL INFORMATION ABOUT YOU DUE TO YOUR USE OF THE SERVICES OR GROOMING SERVICES AND USE SUCH INFORMATION TO HARASS OR INJURE YOU. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION THAT YOU DISCLOSE ON THE PLATFORM OR THROUGH THE SERVICES OR GROOMING SERVICES. YOU UNDERSTAND THAT IN USING THE SERVICES, SENSITIVE INFORMATION WILL TRAVEL THROUGH THIRD-PARTY INFRASTRUCTURE THAT IS NOT UNDER COMPANY’S CONTROL (SUCH AS THIRD PARTY SERVERS). THE COMPANY MAKES NO WARRANTY WITH RESPECT TO THE SECURITY OF SUCH THIRD-PARTY INFRASTRUCTURE.
17.4 ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, TABLETS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT.
17.5 It is expressly agreed that Users, including both Clients and Businesses, are solely responsible for the legality and correctness of the information and personal data they provide to the Company during the registration and booking process or use of the Service.
17.6 Businesses are fully responsible for the content they publish, for the correct and legal description of their services, and the terms of their provision. The Company in no way adopts or accepts them. Businesses shall provide true and legal data about their Grooming Services provided and to provide full and clear information regarding the type, manner, time and place of their provision, including prices and availability.
17.7 Texts and images posted on Businesses’ profile should not violate the honor, personality, reputation, data or intellectual property rights of third parties and should not contain false, vulgar, slanderous, offensive information that misleads Users or offends third parties.
17.8 The posting of a beauty or Grooming Service and the corresponding price for providing it are a binding offer to be provided immediately to any User who books an appointment through the Platform.
17.9 Businesses shall provide the booked Grooming Services and in the event that a Business is unable to meet its obligations hereunder for any reason, the respective Business must notify the Client immediately.
17.10 Apart from any additional charges from the Businesses for the use of other services by the Client or additional costs incurred during Client's visit to them, the Businesses shall not make any other charges for the booked Grooming Services by the User through the Platform (e.g. management/handling costs, credit card charges, etc.) beyond those stated in the booking confirmation sent by the Company to the Client. Businesses must provide Grooming Services for which they have received a license or have taken all legal measures to provide them safely and legally. It is prohibited to display on the Platform services that violate legal provisions or good morals.
17.11 Users expressly and unreservedly declare and guarantee that: They have read and fully understood these Terms of Use, the Privacy Policy and any other policies (e.g. of the Company in which they make a booking) and unconditionally and unequivocally accept them.
The Company reserves the right, at its sole and absolute discretion, to change, modify, replace, add to, supplement or delete any of these Terms of Use and all referenced and/or incorporated exhibits or policies, programs and guidelines. The Company will endeavor to notify you of any material changes by email, but will not be liable for any failure to do so, since the Terms of Use might be modified without notice to Users. If any future changes to these Terms of Use are unacceptable to you or cause you to no longer be in compliance with these Terms of Use, you must terminate, and immediately stop using, the Services. Your continued use of the Services or navigation to the Platform following any revision to these Terms of Use constitutes your complete and irrevocable acceptance of any and all such changes.
These Terms of Use and any amendment thereof are governed by Greek Law. For any dispute that may arise from this agreement and which cannot be resolved out of court, the courts of Athens are designated as competent. All rights and remedies under the Terms of Use are cumulative and not exclusive of other rights and remedies provided by law or other agreement.
If you have any questions with regard to Terms of Use or the Services of the Company, please contact us at info@ebarber.gr
